Privacy Policy for IONFLOW

Effective Date: [22-01-2025]

IONFLOW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ionflow-com] ("the Site"). Please read this privacy policy carefully. By using the Site, you agree to the terms outlined below.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you contact us or submit an inquiry, we may collect personal details such as your name, email address, phone number, company name, and other relevant details necessary to respond to your inquiries.

• Usage Data: We may collect information about how the Site is accessed and used, including IP addresses, browser types, and pages viewed, to analyze and improve our services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To respond to inquiries and provide customer support.

• To improve and personalize your experience on the Site.

• To send marketing communications, updates, and promotional offers related to our products and services, if you have opted in.

• To analyze site usage and enhance the user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can configure your browser to accept or refuse cookies. However, refusing cookies may affect some functionalities of the Site.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf, such as hosting and email marketing.

• Legal Compliance: We may disclose your information to comply with legal obligations or requests from government authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete personal data.

• Deletion: You can request the deletion of your personal data, subject to certain exceptions.

• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: contact @ ion-flow.com